Products requested for return or exchange must be in perfect condition, with all original tags attached, and must be unused, unwashed, unaltered, or unmodified in any way. This policy applies to all items, including socks, accessories, and packaged products. Refunds will be issued strictly via bank transfer to the customer’s bank account.

Please note that products purchased from authorized dealers or other channels—apart from the official website (www.egosportthailand.com)—cannot be returned or exchanged through our online store.

For customers who purchased via www.egosportthailand.com and wish to return a product, please contact Line: @egosport to request a Return Merchandise Authorization (RMA) code. Kindly complete the return form and enclose it inside the package with the items you are returning.

Return Shipping Address:

EGO THAILAND OFFICIAL ONLINE STORE (Returns)

29/98 Moo 2, Bang Nam Chuet,

Mueang Samut Sakhon, Samut Sakhon 74000, Thailand

Phone: +66 34 450 555